As a small business website owner you have plenty to do just running your business. Website management is yet another set of tasks on your already full plate. The good news is that we specialize in website management and can relieve you of that burden so you can concentrate on what you love to do: running your business.
Executive Summary
We understand that you may be very busy and want the “elevator pitch” version, so here in a nutshell is what the Website Management Program offers:
- Automatic Scheduled Backups stored on cloud servers
- Periodic testing of archived backups to insure they restore properly
- Updates to WordPress as new versions are released
- Updates to plugins as new versions are released
- Updates to your theme(s) when new versions are released
- Testing of all updates to make sure they work with your site
- If an update does cause a problem, we fix it at no charge
- Monitoring of your website for suspicious activity
- Security hardening of your website to prevent malicious activity
- Recommendations for tools and processes to make your site more efficient
All this for one low monthly price!
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Why the Website Management Program?
WordPress is one of the most used software applications on the planet. Recent statistics indicate that around 25% of all websites are built on the WordPress platform. As a result, WordPress is a popular target for hackers.
The WordPress development team issues updates on a regular basis to deal with security holes that can be exploited by the bad guys. When WordPress issues an update, many plugin and theme authors also issue updates to their products to continue to be compatible with the latest version of WordPress.
We Keep You Updated!
While it is quite easy to update plugins, themes, and even WordPress itself, updates must be done right to avoid the possibility of errors and other technical glitches that can put your website out of commission in seconds. Blindly updating plugins, themes and especially WordPress itself just because there’s an update available is a potential disaster waiting to happen.
While the developers take great care to be sure new releases don’t cause problems, the nature of software and the huge variety of possible combinations of plugins and themes, not to mention modifications to themes made by web designers and developers, make it impossible for every update to go smoothly on every site.
That’s where we come in. We test all updates on our own test sites before applying them to our clients’ sites so we are as sure as we can be that the updates won’t break anything. In addition, we make sure the client’s site is backed up prior to making any updates. If something does go wrong, we know what we updated. We can back out the update, determine what went awry and fix it quickly.
We Make Sure You’re Covered!
A critical part of the Website Management Program is regular backups of your WordPress database (the heart of your WordPress site) AND your site content. Many backup solutions only back up the database. It’s equally important to back up your plugins, uploads and other site content. Your web host does server backups, but they are not responsible for the integrity of your site and your data: you are!
We back up your WordPress database daily and your entire site once a week. We store each backup offsite for a minimum of 90 days so you are protected if the unthinkable happens. We also do a complete backup of your site monthly. These monthly backups are stored for a minimum of 365 days.
In addition, we periodically restore a backup to our test site so that you can be assured your backups are viable. Backing up is only half the battle. You don’t want to find out after your server goes down that your backups weren’t working correctly!
We Keep You Secure!
Security is a huge concern with all software and WordPress is no exception. In addition to regular updates, we scan your site for malware and irregularities daily. Any reported issues are handled immediately, keeping your site as safe as it can be.
If your site does become compromised, we will do our best to repair the damage and close the security holes. If the hack is too extensive, however, we will refer you to a professional security service to do the cleanup.
Here’s What You Get…
To recap, here is what is included in the Website Management Program:
- Automatic Scheduled Backups stored on cloud servers
- Periodic testing of archived backups to insure they restore properly
- Updates to WordPress as new versions are released
- Updates to plugins as new versions are released
- Updates to your theme when new versions are released
- Testing of all updates to make sure they work with your site
- If an update does cause a problem, we fix it at no charge
- Monitoring of your website for suspicious activity
- Security hardening of your website to prevent malicious activity
- Recommendations for tools and processes to make your site more efficient
